Contact
Contact Our Support Team
Have questions about our Moissanite collection, custom orders, or your delivery? We're here to assist you.
✉️ Customer Care
Email us directly at:
We strive to respond to all inquiries within 24 hours on business days.
🕒 Operating Hours
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday & Sunday: Closed
Inquiries sent over the weekend will be addressed on Monday morning.
🏢 Registered Office
IBURSE LIMITED
Company Number: 16256617
1066 London Road, Leigh On Sea, SS9 3NA, United Kingdom.
Note regarding Moissanite inquiries: For order updates or certificate verifications, please include your Order ID and full name in your message to help us assist you promptly.