Privacy policy
Privacy Policy
Last Updated: August 11, 2026🔒 Overview
Iberushop™ operates this store and website, including all related information, content, features, tools, fine Moissanite jewelry products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Iberushop™ is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
📋 Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details: Including your name, billing address, shipping address, phone number, and email address.
- Financial information: Including payment card details, transaction confirmations, and billing accounts processed via PCI-compliant gateways.
- Account information: Including your username, password, security parameters, preferences, and saved settings.
- Transaction information: Including the Moissanite jewelry items you view, add to cart, wishlist, purchase, return, exchange, or cancel.
- Communications with us: Including details provided when reaching out to our customer support or compliance team.
- Device information: Including browser type, IP address, network connection details, and unique device identifiers.
- Usage information: Details regarding your navigation timing, page views, and interactions across our storefront.
🌐 Personal Information Sources
We collect personal information through the following channels:
- Directly from you: When you register an account, place an order, or communicate with us.
- Automatically through the Services: Via cookies, pixels, and tracking technologies on your device.
- From service providers: Trusted entities supporting IT management, payment gateways, analytics, and fulfillment.
- From marketing & business partners: Including social media integrations and advertising networks.
⚙️ How We Use Your Personal Information
Provide & Improve Services
To fulfill orders, process payments, facilitate shipping, handle returns/exchanges, and tailor product recommendations for your fine jewelry shopping experience.
Marketing & Advertising
To send promotional updates, newsletters, and targeted online advertisements based on your browsing preferences and purchase history.
Security & Fraud Prevention
To authenticate accounts, screen transactions for risk/fraud, secure client data, and maintain platform integrity.
Customer Communication
To respond promptly to inquiries, provide order tracking status, and deliver responsive customer care.
🤝 How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate operational purposes subject to this Privacy Policy:
- Service Providers: With Shopify, logistics partners, payment processors, IT infrastructure, and analytics engines.
- Marketing Partners: With platforms supporting tailored digital advertising (subject to your local opt-out rights).
- Corporate Group & Affiliates: Internal corporate entities operating under IBERU LIMITED.
- Legal Obligations: In response to valid legal processes, subpoenas, or to protect our legal rights and safety.
🛍️ Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the platform. Information you submit to the Services will be transmitted to and shared with Shopify in accordance with global data protection standards.
To learn more about how Shopify processes personal data, please visit the Shopify Consumer Privacy Policy.
🛡️ Security, Retention & Children's Data
Children's Privacy: The Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors or sell/share data of individuals under 16 years of age.
Security & Retention: While no method of digital storage is 100% secure, we utilize enterprise SSL encryption and industry safeguards. We retain personal data only as long as necessary to fulfill orders, meet accounting requirements, or comply with statutory retention laws.
⚖️ Your Rights and Choices
Depending on your jurisdiction (such as UK GDPR, EU GDPR, CCPA/CPRA, and state privacy laws), you may have the following rights:
Right to Access / Know
Request details on the categories and specific pieces of personal data we hold about you.
Right to Delete
Request the permanent erasure of your personal information, subject to statutory exemptions.
Right to Correct
Request corrections to inaccurate or incomplete personal records in our database.
Right to Portability
Receive a structured copy of your data or request direct transfer to another controller.
To exercise any of these rights, please email us at support@iberushop.com. We do not discriminate against users exercising their legal privacy rights.
🌍 International Data Transfers
If we transfer your personal information outside the UK or European Economic Area (EEA), we rely on recognized transfer mechanisms such as Standard Contractual Clauses (SCCs) or UK International Data Transfer Agreements (IDTAs) to ensure equivalent protection standards.
Privacy Office & Contact Details
If you have any questions, wish to submit a data request, or need to log a complaint regarding our privacy practices, please contact us:
(Co. No. 16256617)
