1. Order Processing & Handling Time

At Iberushop (operated by IBERU LIMITED), we are committed to delivering fine Moissanite jewelry with precision and speed. Before your order is dispatched, it undergoes careful preparation, gemological verification, and safety inspection to ensure your jewelry arrives in flawless condition.

• Standard Handling Time: 1–2 business days (Monday to Friday, 9:00 AM – 5:00 PM UK time).
• Orders placed over weekends or official UK public holidays will begin processing on the next business day.

2. Estimated Transit Times

We partner with premier global couriers to offer reliable, trackable delivery. Below are the estimated delivery windows following dispatch:

*Please note: Shipping transit times are estimates and may vary slightly during peak holiday seasons, customs inspection intervals, or local flight schedule adjustments.

3. Global Coverage & Tracking

Shipping Limitations: While we deliver to over 200 countries, certain remote regions or areas with specific trade/import restrictions may occasionally be unserviceable. If your delivery address falls into an unserviceable area, our customer care team will notify you promptly and issue a 100% full refund.

Tracking Your Order: As soon as your package leaves our distribution facility, an automated Shipping Confirmation Email containing your active tracking link will be sent directly to your inbox.

Note: Items ordered together may occasionally arrive in separate parcels to optimize security and speed up processing times.